Privacy Policy for Miami Event Musicians, LLC

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including but not limited to:

• Full name
• Email address
• Mobile phone number
• Event type (e.g., wedding, corporate event, private party)
• Event date, time, and location
• Venue details
• Music preferences and special requests
• Budget range (if provided)
• Business name (if applicable)
• Website URL
• Appointment or inquiry details
• Information submitted through forms, surveys, chat, or bookings

Providing personal information is voluntary; however, certain services (such as booking musicians or receiving quotes) may not be available without it.

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent
• Referring and exit URLs
• Approximate location derived from IP address

This data is used for analytics, security, and Website optimization.

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver live music and entertainment services you request
• Respond to inquiries and provide customer support
• Provide quotes and proposals for events
• Schedule and manage bookings, rehearsals, and performances
• Communicate with you regarding event logistics and updates
• Send contracts, invoices, and payment confirmations
• Send transactional communications
• Send email communications in compliance with U.S. CAN-SPAM laws
• Send SMS/text messages only with valid opt-in consent
• Improve Website performance and user experience
• Maintain internal records related to bookings and services
• Comply with legal and regulatory obligations

We do not sell your personal information.

3. Email Marketing Compliance

If you provide your email address, we may send transactional emails and promotional emails where permitted by law. All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.

Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.

4. Text / SMS Messaging Policy (A2P / TCPA / CTIA)

4.1 Program Description

If you opt in, you may receive text messages from Miami Event Musicians, LLC, including:

• Transactional messages (appointment confirmations, booking updates, performance reminders)
• Promotional messages (special offers, availability updates, announcements), only with explicit consent

4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.

4.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.

4.6 Help

Reply HELP for help or contact us at:

Email: info@miamieventmusicians.com
Phone: (786) 481-1262

4.7 Transactional vs Promotional Messages

Transactional messages may be sent to fulfill services you request. Promotional messages are sent only with explicit opt-in and stop immediately upon opt-out.

4.8 Opt-In Confirmation

After opting in, you will receive a confirmation message that includes program details, business identity, message frequency, message and data rate disclosure, STOP/HELP instructions, and customer support contact information.

5. Mobile Information Sharing

No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared with third parties.

6. Limited Sharing With Service Providers

We may share information with trusted service providers solely to operate our business (such as CRM platforms, payment processors, SMS providers, hosting services, analytics tools, and event coordination tools). These providers are contractually obligated to protect your information and may not use it for their own marketing.

7. Event Media & Publicity

During events, photos, videos, or audio recordings may be captured (such as photographers or videographers).

• We do not intentionally collect personal data through media content.
• However, event-related media may incidentally include attendees or clients.
• We may use event media for portfolio, marketing, and promotional purposes (e.g., website, social media, advertising), unless otherwise agreed in writing.

If you wish to restrict the use of event media featuring your event, you must notify us in writing prior to the event.

8. Third-Party Links and Remarketing

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices. We may use third-party advertising platforms (such as Google, Meta/Facebook, and Instagram) for remarketing purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business and financial records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

11. Children's Privacy (COPPA)

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated Effective Date.

13. Contact Us

Miami Event Musicians, LLC

Email: info@miamieventmusicians.com
Website: https://miamieventmusicians.com
Phone: (786) 481-1262